Privacy Policy

1. Introduction

Bob Millaway ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit Living In Mount Laurel NJ (the "Site"). Please read this policy carefully. By using the Site, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information when you use our Site:

• Personal Information: Name, email address, phone number, and any other information you voluntarily provide through our contact forms, newsletter sign-ups, home valuation requests, or property search inquiries.
• Property Information: Address or property details you provide when requesting a home valuation or market analysis.
• Automatically Collected Information: IP address, browser type, operating system, referring URLs, device type, and browsing behavior collected through cookies and similar tracking technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide real estate services
• To send you home valuations, market reports, and property listings
• To send newsletters and marketing communications (with your consent)
• To improve our website and user experience
• To comply with legal obligations and professional standards
• To sync with our CRM and lead management systems for follow-up

4. Text Message Communications

By providing your phone number and opting in, you consent to receive text messages from Bob Millaway regarding real estate services, property updates, and market information. Message and data rates may apply. You can reply STOP at any time to opt out of text message communications. For help, reply HELP or contact us directly at 856.426.1522.

5. Email Communications

We may send you emails related to your inquiries, requested information, or services. If you subscribe to our newsletter, you will receive periodic updates about new listings, market trends, and community information. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us directly.

6. Cookies and Tracking Technologies

Our Site uses cookies, pixels, and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver targeted advertisements. We use:

• Google Analytics 4: To understand how visitors use our Site and improve its performance
• Meta Pixel: To measure the effectiveness of our advertising and deliver relevant ads on Facebook and Instagram

You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the Site.

7. Third-Party Services

We use trusted third-party services to operate our website and serve you better, including:

• Epique Realty (brokerage services)
• Lofty IDX (property search platform)
• Zapier (workflow automation and lead syncing)
• Google Analytics and Meta (analytics and advertising)
• Huzi Halo (website hosting and lead capture)

These third parties have their own privacy policies governing the use of your information.

8. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

• Our brokerage, Epique Realty, as necessary to provide real estate services
• Service providers who assist in operating our website and business
• Legal authorities if required by law or to protect our rights

9. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. When no longer needed, your information will be securely deleted or anonymized.

11. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Withdraw consent for text message communications (reply STOP)

To exercise any of these rights, contact us at the information below.

12. Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

14. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact: